Privacy policy

This Application collects some Personal Data of its Users.

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Data Controller

Viale delle Terme, 15
35030 GALZIGNANO TERME
PADOVA (ITALY)
C. F. and P. IVA IT01502380288

Holder's email address: marketing@carmens.it

Types of data collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Usage Data; Tracking Tool.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed before the data collection itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In the cases in which this Application indicates certain Data as optional, the Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who may have doubts on which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he or she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Method and place of processing of collected data

Treatment modes

The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of processing

The Data Controller processes Personal Data relating to the User if one of the following conditions is met:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be allowed to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts out") of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • the processing is necessary to comply with a legal obligation to which the Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Controller to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one where the User is located. For further information on the location of the processing, please refer to the section on details of the processing of Personal Data.

You are entitled to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as the security measures adopted by the Controller to protect the Data.

You may verify whether any of the above transfers take place by reviewing the section of this document relating to the details of the processing of Personal Data or by requesting information from the Data Controller by contacting it at the contact details given at the top of this page.

Conservation period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information on the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Controller may keep the Personal Data for a longer period until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The User's Data are collected to allow the Controller to provide the Service, fulfil legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Displaying content from external platforms.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Details of the processing of Personal Data".


Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

  • Displaying content from external platforms

    This type of service makes it possible to display content hosted on external platforms directly from the pages of this Application and to interact with them.
    This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

    Google Fonts

    Google Fonts is a service for displaying font styles operated by Google LLC or by Google Ireland Limited, depending on the location in which this Application is used, which allows this Application to integrate such content into its pages.

    Personal data processed: Usage data; Tracking tool.

    Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.


User rights

Users may exercise certain rights in relation to the Data processed by the Controller.

In particular, the User is entitled to:

  • withdraw consent at any time. The User may revoke the consent to the processing of his or her Personal Data previously given.
  • oppose the processing of their Data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of his/her Data and request that it be updated or corrected.
  • obtain the restriction of processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
  • obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have them transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related thereto.
  • Propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.

Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without giving any reasons. To find out whether the Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

In order to exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any event within one month.

This Application makes use of Tracking Tools. To find out more, the User can consult the Cookie Policy.

Further information on treatment

Legal defence

The User's Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its possible establishment to defend against abuse in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Owner may be obliged to disclose the Data by order of public authorities.

Specific information

At the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information on specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Application and any third party services used by it may collect system logs, i.e. files recording interactions and which may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This Application does not support "Do Not Track" requests.
To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Personal Data (or Data)

Personal data is any information which, directly or indirectly, even in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

This is the information collected automatically through this Application (including by third party applications integrated in this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to forward the request to the server, Size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. time spent on each page) and details of the itinerary followed by the visitor.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual using this Application who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data relate.

Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This application

The hardware or software tool by which Users' Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are tracking tools consisting of small pieces of data stored in the User's browser.

Tracking Tool

Tracking Tool means any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows Users to be tracked, for example by collecting or storing information on the User's device.

Legal references

This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Application.